Quality and Safety Education for Nurses: Making progress in patient safety, learning from COVID-19

The past year of global COVID-19 pandemic renewed the attention on the inherent quality and safety risks in healthcare. Fragmentation in delivery services, poor coordination across transitions in care, and ineffective communication among providers and patients were magnified as healthcare delivery underwent sudden pivots to address unprecedented healthcare demands. The scope of unknown vulnerabilities to system safety and quality, the demands of processing the explosion of new information, and the complexity of managing safety risks to patients and workers were only some of the sudden threats as the virus spread across boundaries.