Working toward diversity: consultants' strategies for organizational change Public Deposited

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  • March 21, 2019
  • Mease, Jennifer Jean
    • Affiliation: College of Arts and Sciences, Department of Communication
  • Based on interviews with 18 self identified diversity consultants this study analyzes the tension associated with diversity work and proposes a theoretical framework for conceptualizing social change work that collaborates with organizations. The project builds an understanding of diversity work from the perspective of diversity consultants who occupy a powerful yet constrained position in the construction of diversity and consequently notions of human difference. Focusing on the tensions, both stated and emergent in the interviews, the three chapters of analysis address the constitutive tensions and challenges that define diversity work; the fragmentation, deployment, and alternatives to the capital based business case for diversity; and strategies for social change used by consultants as producing forces and techniques that organizational participants are invited and persuaded to take up. Ultimately, this project offers a series of metaphors for diversity work that could be used by practitioners to approach their work in ways that help them to navigate the forces that they encounter. It also serves as an example of critical organizational scholarship that takes the notion of power as constitutive of organizations seriously, yet remains committed to the pragmatic constraints that organizational participants face.
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  • In Copyright
  • Mumby, Dennis
Degree granting institution
  • University of North Carolina at Chapel Hill
  • Open access

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