Strategic Operational Decisions in a Supply Chain with Demand and Recall Risks

Strategic Operational Decisions in a Supply Chain with Demand and Recall Risks Public Deposited

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Abstract

Among supply chain risks, both demand risk and recall risk have been recognized as critical challenges firms have to face. Making proper operational decisions to mitigate these two types of risks is of great importance to every firm. This dissertation ``Strategic Operational Decisions in a Supply Chain with Demand and Recall Risks'' focus on capacity related decisions, which tackles the demand risk, and quality related decisions, which tackles the recall risk. Specifically, we conduct our research along three dimensions: (i) optimizing capacity decisions or quality decisions; (ii) the interaction between capacity and quality decisions; (iii) the impact of supply chain factors on these decisions. In Chapter 2, we examine quality choice and capacity timing of start-ups and established firms. In Chapter 3, we focus on procurement contracting under product recall risk to manage product quality and mitigate the financial impact of product recalls. In Chapter 4, we investigate strategies to improve product quality and to make proper recall decisions.

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