An Evaluation of the Samaritan Health Center: Perspective on Patient Satisfaction and Emergency Room Deterrence
Public Deposited- Last Modified
- February 26, 2019
- Creator
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Smith, Hannah
- Affiliation: Gillings School of Global Public Health, Department of Health Policy and Management
- Abstract
- An example of a free clinic that provides primary care to uninsured patients in a specific community is Samaritan Health Center (SHC) in Durham, North Carolina. SHC is located in two Durham neighborhoods. The goal of the clinic is to eliminate Durham’s health disparities and provide quality care to all patients at no cost. In order to be a patient at SHC, you must live in Durham County, have no insurance, and make an income of 200% below the federal poverty line. The Samaritan Health Center aims to provide quality and effective care to all of their patients. This evaluation stems from the desires of the executive directors to analyze the overall patient satisfaction with a focus of staff attention to patients, understanding of diagnosis and medicine provided, and the quality of medical care at SHC. The evaluation will also assess the degree to which the clinic deters patients from using the ER for routine primary care. The evaluation will address the following questions: 1. How satisfied are the patients at SHC with the quality of care they are receiving? 2. To what degree does SHC deter patients from using the emergency room for routine primary care?
- Date of publication
- spring 2014
- Keyword
- DOI
- Resource type
- Rights statement
- In Copyright
- Note
- Funding: APPLES Service Learning Grant
- Advisor
- Umble, Karl
- Degree
- Bachelor of Science in Public Health
- Honors level
- Honors
- Degree granting institution
- University of North Carolina at Chapel Hill
- Extent
- 53 p.
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