Governance and service delivery: Practical applications of social accountability across sectors

Public Deposited
Analytics

Downloadable Content

Download PDF
Request Version for Screen Reader
Creator
  • Wetterberg, Anna
    • Other Affiliation: RTI International
  • Brinkerhoff, Derick W.
    • Other Affiliation: RTI International
  • Hertz, Jana C.
    • Other Affiliation: RTI International
Abstract
  • RTI International has extensive experience implementing international donor-funded programs and projects, including single-sector and multisector policy and service-delivery improvement efforts, as well as governance and public management reforms. Drawing on that experience, this collection examines six recent RTI International projects, funded mostly by the United States Agency for International Development, that pursued several different paths to integrating service delivery and governance through engaging citizens, public officials, and service providers on issues related to accountability and sectoral services. The six cases illustrate the multiple ways in which citizen participation in accountability, called social accountability, can lead to positive effects on governance, citizen empowerment, and service delivery. The analysis focuses on both the intended and actual effects, and unpacks the influence of context on implementation and the outcomes achieved.
Date of publication
Keyword
DOI
Resource type
  • Book
Rights statement
  • In Copyright
License
  • Attribution-NonCommercial-NoDerivs 3.0 United States
Publisher
  • RTI Press
ISBN
  • 978-1-934831-18-2
Language
  • English

Relations

Parents:

This work has no parents.

In Collection:

Items

Thumbnail Title Date Uploaded Visibility Actions
file details Governance-Service-Delivery.pdf 2019-06-19 Public Download