Bringing Order to Intranet Chaos with Information Architecture: A Case Study

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Last Modified
  • February 28, 2019
Creator
  • McCracken, Cynthia S.
    • Affiliation: School of Information and Library Science
Abstract
  • Intranets, which have established their place in corporations, often outgrow their original scopes and become difficult to maintain. Navigation, organization schemes, and labeling are common issues. This paper is a case study of how one newspaper's intranet used information architecture techniques--including user interviews, content analysis, card sorts, blueprints, wireframes, and usability testing--in the redesign process.
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DOI
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Rights statement
  • In Copyright
Advisor
  • Barreau, Deborah
Degree granting institution
  • University of North Carolina at Chapel Hill
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Extent
  • 72 p.
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  • Open access

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