Site Unseen: Website Accessibility Testing for Academic Libraries with Visually-Impaired Users

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Last Modified
  • May 8, 2019
Creator
  • Waugh, Devon
    • Affiliation: School of Information and Library Science
Abstract
  • Research was conducted to evaluate the accessibility at the University of North Carolina at Chapel Hill by having users with visual impairments answer questions about the use of the library website and use of assistive technologies in a questionnaire and following-up with a usability test. The usability test involved having participants complete tasks that were guided by a sample research question. Throughout the test, they navigated a database access page, a subject guide, and two databases to find research articles that related to the question. The resulting data indicated users preferred the organized layout of the database access page, but overall participants were frustrated with navigating the interfaces of databases, which varied in their design and delivery of accessible PDFs. Making changes to the database access page’s code and structure also ensured that the page was accessible prior to confirming with participants in the testing environment.
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Advisor
  • Arnold, Sarah
Degree
  • Master of Science in Information Science
Academic concentration
  • Library and Information Science
Degree granting institution
  • University of North Carolina at Chapel Hill
Graduation year
  • 2019
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  • ffccd6b8-2908-42a8-9354-0ef9996cfb13

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