University student health websites: navigating information during COVID-19 and the start of a new semester
Public Deposited- Last Modified
- November 12, 2020
- Creator
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Nguyen, My Anh
- Affiliation: School of Information and Library Science
- Abstract
- I conducted a content analysis of ten university student health websites, one of which was the University of North Carolina at Chapel Hill’s (UNC) Campus Health website (https://campushealth.unc.edu/). All schools selected for this paper, including UNC, were from the top ten states with the highest number of total COVID-19 cases as of 12:15pm on August 13, 2020 according to the Centers for Disease Control and Prevention (CDC)’s COVID Data Tracker (CDC, 2020). These schools are flagship state universities, and I looked at how they organized COVID-19 information on their student health websites (information architecture). Based on the content analysis, there were a few suggestions for changes to the UNC Campus Health website and other university student health websites pertaining to this information. Research questions focused on the following: (1) How do university student health websites organize their information about COVID- 19 (information architecture)? (2) Is there a pattern these sites seem to follow in this information architecture regarding COVID-19? (3) Is the information architecture effective in finding the information needed? (4) Are there changes that could be made to increase the user experience and information behaviors of those seeking information?
- Date of publication
- November 10, 2020
- Subject
- DOI
- Resource type
- Rights statement
- In Copyright
- Advisor
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Gibson, Amelia
- Affiliation: School of Information and Library Science
- Degree
- Master of Science in Information Science
- Graduation year
- 2020
- Language
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