Reference and Instruction Services in Academic Archives during COVID-19

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Last Modified
  • April 30, 2021
Creator
  • Tams, Leah
    • Affiliation: School of Information and Library Science
Abstract
  • This phenomenological study examines the state of archival reference and instruction services in academic libraries during the global COVID-19 pandemic. Specifically, this study explores if and how COVID-19 has impacted archival reference and instruction, as well as what strategies and/or tools academic archives have found to be effective in aiding their reference and instruction work. An anonymous, open-ended survey was sent to the Society of American Archivists’ Reference, Access and Outreach Section, as well as to the Archivists Think Tank group. Responses were thematically analyzed to identify key concepts and trends. This study demonstrates the profound impact COVID-19 has had upon academic archives and provides valuable insights as to best practices for conducting archival reference and instruction work during a pandemic.
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  • In Copyright
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  • Attribution 3.0 United States
Advisor
  • Tibbo, Helen
    • Affiliation: School of Information and Library Science
Degree
  • Master of Science in Library Science
Graduation year
  • 2021
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