How Has COVID-19 Affected Telework Attitudes and Behaviors?

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Snelgrove, Christian
- Affiliation: College of Arts and Sciences, Department of City and Regional Planning

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Any change is difficult, but massive disruptions such as COVID-19 often make people see their daily habits in a new light. Transportation systems and habits have been acutely affected by the pandemic, and one significant way this disruption has manifested is in a large shift from traditional commuting to telework. The question is how long these changes will last, if at all. Using a cross-sectional attitudinal survey, my paper examines how COVID-19 has affected telework attitudes and behaviors. I asked respondents to report their pre-COVID-19 and current telework attitudes and behavior, as well as different socioeconomic and attitudinal indicators to further stratify the data. My data indicate a sizeable shift in workers’ desired commuting behavior. My respondents largely had positive experiences with telework, resulting in them wanting to telework most of the time moving forward. Commute-mode preferences shifted as well, with many respondents who previously preferred to drive alone now wishing to primarily telework. These results suggest a significant change in commuting attitudes that should be harnessed. Many employers have made large investments in telework technology and training due to the pandemic. This serves as an opportunity to offer workers more choice, creating a working environment better attuned to their needs.

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McDonald, Noreen
- Affiliation: College of Arts and Sciences, Department of City and Regional Planning

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