Evaluating a Consumer Health Website

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  • February 22, 2019
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  • Research shows that a large percentage of internet users in the United States have searched for health-related topics online. The National Library of Medicine and the National Institutes of Health created guidelines to help the public evaluate health information on the internet. Librarians use these guidelines and refer the public to these resources to high quality, authoritative information. Librarians involved in creating consumer health websites or contributing to these sites can also use these criteria to ensure their online information meets recommendations for high quality, authoritative sources of health information. A team of academic health sciences librarians have been collaborating for ten years with physicians and other healthcare professionals to support a local health radio talk show that aims to provide health information in a manner that is comforting, convenient, and easy to understand. As part of this collaboration, the librarians provide consumer health information on a blog website and other social media that accompany the radio show. Recent changes in the roles and responsibilities of the librarians led the librarian team to re-apply the guidelines. Not only has the librarian team begun to contribute new content to the blog, themselves, but the blog is now more than ten years old, necessitating that the team consider the implications of the older information provided. This presentation will go through the steps taken to evaluate this consumer health blog website, what was discovered, and how librarians are addressing these issues.
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  • North Carolina Library Association. Sections Virtual Conference (2019)
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