Collections > Master's Papers > School of Information and Library Science > A Case Study and Literature Review: How Effective IT Governance is the Key to Successful Enterprise Resource Planning Deployments

Deploying an Enterprise Resource Planning (ERP) solution is a complex and risk laden program of work that not every company is successful in delivering. In this study, the author (an IT leader at a large pharmaceutical company) presents a case study where he draws upon his experiences and learnings from leading two ERP implementations, as well as a literature review examining whether the author's hypothesis that IT Governance is the critical success factor in ERP deployments is supported amongst IT industry researchers, analysts, and strategists. The study goes was able show a strong correlation between companies who have strong IT Governance presence on ERP deployments and their ability to deliver the program of work successfully.