Collections > Master's Papers > School of Information and Library Science > Bringing Order to Intranet Chaos with Information Architecture: A Case Study
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Intranets, which have established their place in corporations, often outgrow their original scopes and become difficult to maintain. Navigation, organization schemes, and labeling are common issues. This paper is a case study of how one newspaper's intranet used information architecture techniques--including user interviews, content analysis, card sorts, blueprints, wireframes, and usability testing--in the redesign process.