Reaching Out to Researchers: A Model for Web-based User Education Resources for Archives and Manuscript Collections

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Last Modified
  • February 28, 2019
Creator
  • Katte, Jill
    • Affiliation: School of Information and Library Science
Abstract
  • This paper discusses the need for and presents a model of web-accessible instruction and orientation resources to support users of archives and manuscript collections. Traditional archives orientation and user education practices, as well as web-based library instruction techniques, are reviewed to create a framework of types of information that should be provided and types of resources that best provide this information. A sample of thirty special collections departments at large research institutions are examined in depth using this framework to discover what user education resources are being implemented in the field. Applying the evaluation framework and findings, a model for web-based archives user education resources is offered, featuring content on archival orientation, intellectual access, physical access, and utilization.
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  • In Copyright
Advisor
  • Tibbo, Helen R.
Degree granting institution
  • University of North Carolina at Chapel Hill
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  • 46 p.
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  • Open access
Date uploaded
  • December 10, 2010

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