Hey Siri!: A Study of Everyday Information Seeking Among Frequent Users of Intelligent Personal Assistants.

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Last Modified
  • February 28, 2019
Creator
  • Chadwick, Gordon
    • Affiliation: School of Information and Library Science
Abstract
  • This study used diaries and interviews to examine everyday information seeking behaviors among a group of frequent users of intelligent personal assistants. All participants completed diaries and met for a brief interview following the completion of their diaries. Diary responses captured real life examples of intelligent personal assistant usage, while interviews focused on general perceptions of intelligent personal assistants. Participants frequently used their intelligent personal assistants to find factual information but often expressed reluctance to ask assistants questions that would be difficult for the assistants to answer well. Many assistant uses were for repetitive and frequent types of information needs. Participants expressed mixed opinions about the appropriateness of intelligent personal assistant use in social situations. Some, though not all, of the findings of this study confirm the findings of other research in the growing body of research on intelligent personal assistants.
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Rights statement
  • In Copyright
Advisor
  • Capra, Robert
Degree
  • Master of Science in Information Science
Academic concentration
  • Library and Information Science
Degree granting institution
  • University of North Carolina at Chapel Hill
Graduation year
  • 2017
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Deposit record
  • 446acc59-1ee7-4674-8987-c2e4d9a505fe

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