This study describes a survey of members of the University of North Carolina at Chapel Hill community. Participation was solicited via the UNC-CH Mass Email System. Subjects included students at all levels from undergraduate to postdoctoral, faculty, staff, alumni, and persons with other academic affiliations. The survey was conducted to establish baseline data describing what people know about handling and storage of optical digital media (CDs and DVDs). The survey also sought to describe the vectors by which participants gained their knowledge of the topic, and to determine the extent to which libraries have played a role in user education. The data suggest that survey participants' knowledge about the topic varies widely, with answers to questions ranging from near-unanimously correct to near-unanimously incorrect. Furthermore the data suggest that libraries have played a small role in user education compared to other influences. Benefits of increased library outreach to users are implied.